VMC delivered Essex Wildlife Trust with an excellent introduction to visual merchandising. Sarah was immediately able to get on a level with the delegates, quickly ascertaining everyone’s skills sets and training needs on both a group and 1-2-1 basis. Sarah was quick to put the room at ease with her wonderful nature and extensive experience, particularly in attraction retail and secondary spend. This made the training much more pointed and bespoke to us, as secondary spend retailer, where the way visitors navigate a site and spend can differ slightly to a regular high street proposition.

The course offered a healthy balance of both theory and practical training, with plenty of opportunity for the trainees to explore their own unique flair and style, whilst being overseen by Sarah’s studious eye. The course slides were extremely clear and concise, coupled with excellence in presentation standards. This made for and very creative and educational day which the entire retail team felt was focused and extremely useful. Sarah also adjusted the pace of the course depending on the needs of the room and took her time to talk over the reasons why people shop in the way they do and the quick wins to be explored to ensure an excellent cost ratio benefit. Sarah has also been kind enough to offer continued support post course, which has been extremely useful for some of our more problematic areas to tackle. 

Michael Rodberg & Julie Hudson

Visitor Engagement Area Managers 
Essex Wildlife Trust 

Sarah made an invaluable contribution to the creation and delivery of our new visual merchandising courses. She spent time getting to know our business and understanding how her expertise could be made relevant and accessible to our people. The result has been a resounding success with all our delegates enjoying the course, whatever their own levels of experience or seniority. They have all gone away from the course inspired and immediately feeling creative. We have seen a really positive contribution to our business as a result; so much so that she is coming back for another series of courses next year! Thank you, Sarah.

Judy Roberts – Creative Director, CH

I found the course extremely informative and felt it covered everything expected and more. I also found the course hand-outs that Sarah provided useful as a learning aid, but I think it will be also most useful as a tool to look back on following the course. As a result of the course I have already begun to introduce new merchandising into our concessions and have already begun to see the benefits from the course. I would not hesitate to recommend this course to people looking to improve their Visual Merchandising skills.

Olivia Dickinson – Topshop Concessions Manager
& Visual Merchandiser, Marc b Handbags & Accessories

Using Sarah within her role as a freelance merchandiser and window dresser gives me much needed flexibility within my business. It allows me to bring in professional expertise when and where I need it, without having to increase my payroll significantly. It really is the way forward in my mind, when more and more businesses have to keep their costs to a minimum to maximise their profits.

Simon Askew – Foodmarket Manager,
Harvey Nichols, Knightsbridge London

Sarah’s expertise and dedication to VM became very apparent after an initial meeting. From there she designed a course and handouts for our Triumph Motorcycles network of Motorcycle which was superb. It was great to see the candidates getting hands on with VM and learning so many techniques that they have taken back to their dealerships and implemented. It was a pleasure to work with Sarah and the dealer feedback was that they want more. I look forward to running more and more courses with Sarah in the future.

Gareth Bright – Triumph Motorcycle Parts,
Clothing & Accessories Co-coordinator